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Digital Continuity Planning · Homes + businesses
Digital Continuity Planning.
If the person who manages the accounts becomes unavailable, everyday life and business can stall. We document the accounts, access instructions, and next steps under an NDA, then put a usable digital and hardback continuity plan in your hands.
How approved access works
Digital + hardback, held by you
Annual updates available
Work covered by an NDANo custody of credentialsGreater Boston
The problem
A password alone is not a handoff.
An inbox may control password resets. A phone may hold the second sign-in step. A renewal may depend on a card nobody else knows about. Illness, incapacity, a death, or an unexpected absence can expose all of those dependencies at once.
For households
Individuals, couples, and families who want important accounts, household services, digital records, and trusted contacts documented before someone needs to step in.
For businesses
Owners and small teams who need a clear record of business accounts, administrators, vendors, renewals, and the steps an authorized person can take if a key person is unavailable.
What we prepare
A practical record someone else can follow.
We agree the account scope and NDA before documenting sensitive information. The plan is built around your systems, your intended helpers, and the limits of their authority.
Account inventory
Document the accounts used by your household or business: email, devices, cloud files, subscriptions, websites, utilities, and other services within the agreed scope. Record ownership, purpose, contacts, and dependencies.
Access and recovery reference
Organize the credentials and recovery information you choose to include, alongside instructions for approved access. Keep sensitive details separate from the everyday overview, with storage and access controlled by you.
Digital + hardback handoff
Prepare a digital version and a hardback version of the plan and credential reference. Agree how you will protect the digital copy, secure the physical copy, and make the materials available to the right person.
An approved plan for an event
Record who to contact, which accounts matter first, where the client-held materials are located, and what authorization must be confirmed before assistance begins. Walk through the plan and identify unresolved gaps.
Practical setup
Put the right access tools in place.
Apple Legacy Contact setup
For applicable Apple Accounts, we help you designate your chosen Legacy Contact and arrange the client-held access key. This is for access to eligible data after death, subject to Apple’s process. It does not cover incapacity or provide iCloud Keychain passwords and passkeys.
Apple’s Legacy Contact requirementsOptional 1Password setup
We can help install and configure 1Password for a family or business, organize appropriate sharing, and document the recovery arrangements supported by the chosen account. The client controls the account and recovery materials; TTCo does not retain vault access. Setup scope and any subscription costs are agreed separately.
About 1Password Emergency KitsConfidentiality + control
Your credentials stay in your custody.
All work is covered by an NDA. TTCo helps prepare the materials but does not take custody of credentials or retain passwords, recovery codes, or copies of the credential reference after handoff. You choose who can access the digital and hardback versions and where they are secured.
A printed credential reference needs secure physical storage. The digital copy needs appropriate protection and an access path that does not depend entirely on the account it is meant to help recover. We work through those decisions as part of the handoff. Please do not send credentials through the contact form or ordinary email.
After the handoff
Keep the plan current. Know where help begins.
Annual updates at additional cost
We can return annually to update the inventory, credential reference, contacts, and instructions. This is an additional service with scope and cost agreed in advance. Account changes between reviews remain your responsibility.
Help under the approved plan
If an event occurs, we can help an appropriately authorized person work through the approved plan and access available accounts. The client-held materials must be provided for that work. Assistance is separately scoped; the plan does not include continuous monitoring or guaranteed emergency availability.
Scope + limits
Clear boundaries make the plan useful.
Documentation reduces uncertainty. It cannot create legal authority, bypass account security, guarantee recovery, or replace backups. Provider requirements and appropriate authorization still apply.
Does TTCo keep our credentials?
No. TTCo does not take custody of credentials. We help you document and organize account information under an NDA, then hand over the digital and hardback versions to you. TTCo does not retain passwords, recovery codes, or copies of the credential reference after handoff. You control storage and who may access the materials.
Is this for households or businesses?
Both. We work with individuals, couples, families, business owners, and small teams whose accounts and technical knowledge depend on one person. The account inventory and handoff instructions are scoped to your household or organization.
Can the plan be updated every year?
Yes. An annual return visit to review accounts, changes, contacts, and instructions is available at an additional cost. The initial plan does not include automatic updates or ongoing monitoring. Scope and cost are agreed before the update.
Can you help if something happens?
Yes. We can assist with account access using the approved plan when the appropriate authorization has been confirmed. You or your authorized representative provides the client-held materials. Assistance is separately scoped and remains subject to provider requirements and the access methods available; access is not guaranteed.
Does a continuity plan give someone legal authority?
No. This is technical documentation and planning, not legal advice, a will, a power of attorney, or an executor service. The plan records intended roles and procedures but does not grant access rights or override account-provider rules. Legal authority should be arranged with the appropriate professional.
Start with a conversation
Build your continuity plan.
Tell us whether the plan is for a household or a business, who relies on the accounts, and what you want documented. We will agree the scope and cost before work begins. Do not include passwords or recovery codes.