The account belongs to a former employee.
It still has global access because removing it might break something nobody has documented.
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Cybersecurity services · Greater Boston
Protect the business you actually run.
A strong small-business security baseline is not a miniature enterprise program. It is disciplined access, safer email, managed devices, trustworthy recovery, and a response plan people can use when something feels wrong.
Discuss the current riskBaseline reviewMaterial risks
Admin accessReviewWho can change everything?
Mailbox rulesInspectWhere can email be redirected?
Device encryptionConfirmWhat happens if a laptop leaves?
Backup restoreTestCan critical data come back?
Risks hiding in plain sight
The dangerous gaps often look ordinary.
The message looks exactly like the vendor.
Email compromise and payment fraud exploit normal business habits, not dramatic technical failures.
The dashboard is green. Recovery is unknown.
A completed job is not the same as a tested path back to working files and systems.
A right-sized security baseline
Do the consequential work first.
We prioritize controls by the business impact of failure, the quality of the current safeguard, and whether the team can maintain the change.
Identity
Know every user and administrator. Require strong sign-in protection. Remove access when it is no longer justified.
Protect the system where invoices, password resets, client communication, and most social engineering converge.
Devices
Encrypt, update, separate administrative use, and maintain a reliable view of the computers doing business work.
Recovery
Know what is backed up, where it is independent, how long it is retained, and whether restoration has been tested.
Response
Decide who gets called, what gets disconnected, what gets preserved, and which outside parties may need to be involved.
What good looks like
Security becomes part of normal operations.
Not invisible, not theatrical. Known people perform known actions, important changes leave a record, and the business can explain how it protects and recovers its work.
Users, administrators, shared accounts, and outside access have a current reason to exist.
Suspicious requests have a simple verification path that does not depend on technical confidence.
The business knows which data is protected, the expected recovery path, and where assumptions remain.
Leadership can see what has been improved, what remains, and why the next investment matters.
Something may already be wrong
Do not tidy the evidence before asking for help.
If an account, device, mailbox, payment request, or file activity looks suspicious, write down what was noticed and when. Avoid broad deletion or reset activity until the situation has been assessed; the right immediate action depends on what may be affected.
Describe the eventBuying questions
Security questions worth answering plainly.
Scope matters. A practical technical baseline is valuable, but it should never be represented as a certification or a substitute for specialized legal and forensic work.
Where should a small business start with cybersecurity?
Start with the systems that control access and recovery: administrative accounts, MFA, email, employee devices, backups, and a clear response path. The right order depends on what the business uses and what would be hardest to lose.
What does small-business IT security support include?
It can include identity and administrative access, email safeguards, employee devices, network boundaries, backups, recovery planning, practical staff guidance, and a clear escalation path. The work is scoped to the systems and risks the business actually has.
Can you help after a suspicious email or account event?
Yes. We can help secure access, review the immediate technical evidence available, document actions, and coordinate with the appropriate providers. Serious incidents may also require legal, insurance, forensic, or law-enforcement specialists.
Do you provide formal compliance audits or penetration testing?
No. We improve practical technical controls and can help prepare the environment for outside requirements, but we do not present our work as legal advice, a formal compliance certification, or specialized penetration testing.
Will stronger security make daily work harder?
Some controls add a small amount of friction, but good implementation considers the people doing the work. We favor understandable, maintainable safeguards over a dense stack of tools nobody can operate.
Published pricing
A clear place to start.
Pricing is shown before the estimate so you can judge fit without beginning with a sales call.
Starting at$400USD
Baseline security policy package
Covers a defined Microsoft Defender and Microsoft 365 baseline for one healthy tenant. Licensing, remediation, non-Microsoft security tools, incident response, forensics, penetration testing, compliance certification, and legal services are separate.
The written estimate or service agreement confirms the final scope, included work, and any separate costs before work begins.
Compare all published service pricesWhat risk is difficult to explain or trust?
Tell us what changed, what feels exposed, or what the business is relying on without confidence. We’ll help separate the urgent issue from the work that strengthens the baseline.