Inherited IT cleanup
Administrator access, domains, vendors, licenses, devices, Wi-Fi, cloud files, backups, and unknown ownership organized into a verified baseline.
Tyler’s Tech CompanyTechnology, Handled PersonallyMenu
IT consulting, cleanup and projects · Greater Boston
Turn inherited technology into a system someone can own.
When accounts, devices, cloud files, Wi-Fi, vendors, and old decisions have accumulated without a clear owner, we establish the facts, stabilize the immediate risks, and put the remaining work in the right order. The same disciplined approach supports office moves, migrations, and larger changes.
Discuss the cleanup01InventoryWhat exists and who owns it
02AccessWhat the business can control
03StabilizeWhat cannot remain exposed
04ImproveWhat changes in what order
05DocumentWhat the next person can verify
The moment small businesses call
The business depends on systems nobody can fully explain.
The administrator account belongs to a former employee. The files are split across personal OneDrive folders. The ISP, copier company, web developer, and alarm vendor each know one piece. The Wi-Fi name changed, but old equipment still appears in closets.
Cleanup begins by separating facts from assumptions. We recover legitimate control, identify the dependencies, document unknowns, and choose the smallest responsible next phase.
Where we lead
Cleanup first, then the projects the business actually needs.
Microsoft 365 and cloud cleanup
Retired accounts, excess administrators, file ownership, sharing, licensing, employee changes, and incomplete migrations stabilized in a controlled order.
Office moves and new locations
Internet, cabling, network, phones, conferencing, devices, access systems, and move-day readiness coordinated around real lead times.
Migrations and infrastructure changes
Identity, email, files, applications, networks, security, vendors, employee communication, cutover, and post-change stabilization.
The control record
Owners, access, vendors, risk, and unknowns stay visible.
A cleanup is only useful if leadership can see what has been verified, what remains uncertain, and which decision unlocks the next step.
WorkstreamVerify firstReady when
Identity + domainsOwners, admins, recovery, registrar, DNSBusiness control is documented
Devices + networkInventory, support status, ISP, Wi-Fi, cablingCritical paths are understood
Cloud + dataLocations, owners, sharing, retention, backupImportant data has a recovery path
Vendors + projectsContracts, scopes, dates, dependenciesEach handoff has an accountable owner
Discover · stabilize · improve
Control comes before optimization.
Build the verified baseline
Accounts, domains, licenses, devices, network, files, backups, vendors, current pain, constraints, and unknown ownership.
Protect current work
Administrative control, recovery, urgent security gaps, business-critical access, fragile dependencies, and immediate failure points.
Sequence the right changes
Cleanup, migration, replacement, vendor coordination, employee communication, testing, documentation, and measured handoff.
A clear ending
The office should not depend on our memory either.
We close with a record of verified ownership, important systems, work completed, decisions made, remaining risks, and who is responsible next. If recurring support would prevent the environment from drifting back, we explain that separately.
Compare ongoing managed ITBuying questions
Questions before cleanup begins.
A useful scope distinguishes what is known, what can be verified, and which unknowns require paid discovery before a promise is made.
Can you clean up an office without replacing everything?
Yes. The first job is to establish what exists, who owns it, what still works, what is unsupported, and where the material risks are. Working systems stay when they remain safe and appropriate. Replacement is recommended only when the current setup cannot responsibly support the business.
What if the previous IT provider left little documentation?
That is a common reason to begin with paid discovery and stabilization. We inventory accessible accounts, devices, network equipment, vendors, domains, licenses, backups, and recovery paths, then distinguish verified facts from unknowns that still need an owner or decision.
Can you lead a project with our existing vendors?
Yes. We can define technical requirements, review scopes, track dependencies, make or escalate decisions, validate work, and keep the business informed without replacing specialists who are already a good fit.
What does small-business IT consulting include?
It can include paid discovery, technical requirements, risk and dependency review, project planning, vendor coordination, migration sequencing, validation, documentation, and a clear handoff. The engagement begins with a defined business problem rather than an open-ended strategy exercise.
Do you provide fixed project pricing?
When discovery provides enough certainty, we can define a clear scope and commercial structure. Inherited environments, unresolved site conditions, third-party dependencies, and evolving requirements may need a paid discovery phase before reliable pricing is possible.
What happens after the cleanup or cutover?
We verify critical workflows, resolve issues that appear under real use, finish documentation, close vendor items, and establish who will maintain the environment. Managed IT is available when the business wants ongoing IT management, but it is not required for every project.
Published pricing
A clear place to start.
Pricing is shown before the estimate so you can judge fit without beginning with a sales call.
Starting at$500USD
Initial discovery and stabilization block
Includes up to four hours for one business or location to inventory the immediate issue, recover legitimate control where practical, identify urgent risks, and outline next steps. Remediation, hardware, licenses, vendors, travel, and project work are separate.
The written estimate or service agreement confirms the final scope, included work, and any separate costs before work begins.
Compare all published service pricesWhat has become hard to own or explain?
Share the immediate problem, approximate team size, important dates, known systems and vendors, and what access the business still controls. We’ll propose the smallest responsible starting point.