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Shared storage + file continuity · Greater Boston
Know what it holds. Who can reach it. How it comes back.
Dependable management for NAS storage and file servers supporting shared work, archives, large files, local applications, or backups—and for businesses deciding whether that system should stay, change, or move to the cloud.
Shared dataAvailability is only the first layer
TestRestore to a safe destination
NAS + file serversManagement + migration
Redundancy is not recovery
A healthy array can still hold deleted, encrypted, corrupted, or inaccessible files. Availability, backup, off-site protection, and tested restore are separate controls.
One storage system
Hardware is only one layer of the dependency.
We document the workload, hardware, identities, permissions, network, applications, backup, alerts, recovery expectations, and business owner together.
Workload
Shared documents, archives, media, design files, databases, application data, scans, backups, or another purpose with distinct performance and recovery needs.
What it holdsStorage
Hardware, drives, volumes, pools, shares, capacity, performance, support status, alerts, firmware, and the point where expansion stops making sense.
Primary systemIdentity + access
Named administrators, directory integration, users, groups, shared credentials, remote access, permissions, and ownership through employee changes.
Who can reach itNetwork + applications
Switching, addressing, DNS, Wi-Fi, internet, VPN, mapped paths, line-of-business software, and the devices that depend on the system.
DependenciesBackup + restore
Independent copies, off-site separation, retention, alerts, encryption, recovery priorities, representative testing, and escalation.
How it returnsThe platform decision
Keep it, modernize it, or move the right workloads.
The answer starts with the work—not a vendor preference. A supportable existing system can remain. An unsafe one gets a controlled plan. A mixed environment may be the correct destination.
The current system still fits.
Improve monitoring, permissions, backups, restores, access, updates, documentation, and support ownership without replacing healthy hardware.
Review the current systemThe workload fits, but the platform is aging.
Define capacity, performance, identity, network, backup, support, cutover, validation, and lifecycle requirements before selecting replacement hardware.
Plan the replacementSome files belong in a different home.
Assess SharePoint, Shared Drives, specialized cloud systems, archives, or a hybrid model based on ownership, collaboration, applications, performance, and recovery.
Assess file destinationsProof of recovery
A restore test turns a backup claim into evidence.
We recover representative data to a safe destination, record the result, and compare it with what the business actually expects to resume.
The backup includes the data leadership thinks it includes.
Someone receives and owns failure alerts.
Administrative access does not depend on one person or device.
A representative restore has succeeded recently enough to matter.
The business knows when a specialist must take over.
Ongoing management
Keep the system supportable between incidents.
Routine review prevents storage from becoming a black box that is only opened when a drive fails, a user leaves, or data disappears.
Monitor
Drive health, backup jobs, capacity, updates, support status, access, and conditions that need action before failure.
Review
Owners, administrators, shares, groups, remote access, applications, retention, and changes in business need.
Test
Restore representative files to a safe destination and record whether the result meets the current recovery expectation.
Plan
Capacity, warranty, replacement, migration, network upgrades, application changes, and the responsible end of life.
Document
Hardware, volumes, shares, dependencies, owners, backups, alerts, support paths, and the last verified restore.
Buying questions
Before changing a shared-storage system.
The right decision depends on the workload, hardware health, users, access, applications, network, backup, and recovery expectation.
What is the best NAS for a small business?
The best fit depends on users, file types, application requirements, capacity growth, network speed, remote access, identity, backup design, support expectations, and replacement planning. We define those requirements before recommending a platform or model.
Does RAID mean the NAS is backed up?
No. Drive redundancy can help a system remain available through certain hardware failures, but it does not create an independent historical copy or protect against every deletion, corruption, account compromise, theft, fire, or ransomware scenario.
Should we move everything to SharePoint?
Not automatically. SharePoint is strong for many document and collaboration workflows, but large files, specialized applications, archive patterns, permissions, path dependencies, and internet constraints can make a NAS or another platform the better fit. We assess the workload before recommending a destination.
Can you recover a failed NAS or hard drive?
We can assess accessible data, configuration, backups, and safe recovery options. If hardware is failing, making unusual sounds, physically damaged, encrypted, or no longer readable, we may recommend stopping use and referring the media to a qualified data-recovery laboratory rather than risking further damage.
Can we keep the existing NAS and just improve the backup?
Often, yes. If the hardware is supported, healthy, appropriately sized, and secure, a focused project can improve monitoring, permissions, independent backups, restore testing, and documentation without replacing the primary system.
What information is useful before discovery?
Share the manufacturer and model, approximate age and capacity, number of users, key file types, current backup destinations, remote-access method, recent warnings, and whether any application stores data on the system. Do not send passwords through the website.
Published pricing
A clear place to start.
Pricing is shown before the estimate so you can judge fit without beginning with a sales call.
Starting at$125USD
Per hour; two-hour minimum for on-site work
Labor only. Drives, NAS hardware, licenses, cloud storage, replacement parts, migrations, backup projects, and recovery-lab fees are separate. Data recovery is not guaranteed; physically failing media may require a specialist.
The written estimate or service agreement confirms the final scope, included work, and any separate costs before work begins.
Compare all published service pricesWhat does the business depend on this storage system to keep?
Describe the hardware, users, data, current backup, and the decision or problem in front of you. If a drive is failing or data has disappeared, stop avoidable writes and say so in the first message.